| Introduction |
 | Overview - Software Purpose |
| Setup and Customization |
| If You Need Assistance |
| Copyright and License Information |
| Getting Started |
| Overview - Using This Manual |
| Terminology |
| System Requirements |
| Installing the Software |
| Running the Software |
| Logging In and Out |
| The Main Program Window |
| Tip of the Day |
| Helpful Hints --- Getting the Most Out of Your Keyboard and Mouse |
| Right-click is your friend |
| Keyboard shortcuts |
| Data Entry Basics |
| Copying and Pasting |
| Quick Start Guide |
| Campground Master Quick-Start Guide |
| Starting the Demo |
| Logging In |
| Taking a Reservation |
| Using the Map View |
| Changing a Reservation Start Date |
| Viewing Reservation Quick-Info |
| Checking In and Adding Charges |
| Starting Walk-in Reservations from the Rack |
| Guarantees and Advance Deposits |
| Checking Out |
| Extending a Stay |
| Shortening a Checked-In Stay |
| Cancelling a Reservation |
| Black-listing a Customer |
| Blocking Extra Days |
| Moving Reservations |
| Changing Customer Information |
| Finding Sites and Customers on the Views |
| Checking Daily Arrivals |
| Printing the Rack (Long-Range Planner) |
| Printing a Site Report for Walk-Arounds |
| Entering Merchandise Sales |
| Merchandise Refunds |
| Transaction Reports |
| Making Backups |
| Getting Help |
| Setting Up Your Campground Database |
| Overview |
| Database Basics |
| Database Organization |
| Setup Checklist |
| Park Information and Authorization Code |
| Operators and Access Levels |
| Pick-Lists |
| Customizing Data Table Fields |
| Shifts Functionality |
| Schedule Functionality |
| Sites |
| Maps |
| Taxes |
| Rates |
| Deposit and A/R Balances |
| Import Data From Other Sources |
| Metered Electric, Gas and Water Support |
| Network Settings |
| File - Printing Options |
| File - Printer Setup |
| File - Print in Black & White |
| File - Fit to Page Horizontally |
| View - Toolbar |
| View - Status Bar |
| View - Color Keys |
| View Product Authorizations |
| View - Minimize to the Taskbar Tray |
| Other Program Options |
| Dynamic Interactive Report Screens |
| Overview |
| Common Controls and Settings |
| Overview |
| Date Selections |
| Site Type, Class and Park Selection |
| Site Filtering Dialog |
| Report Options |
| Pop-up Tips |
| Right-Click and Double-Click Functions |
| Searching Reports |
| Sorting Reports |
| Sizing Reports |
| Printing Reports |
| Exporting Reports to Other Programs |
| Rack Tab View (Reservation Grid) |
| Rack Options |
| Map Tab View |
| Arrivals Tab View |
| Departures Tab View |
| On Site Tab View |
| Unassigned Tab View |
| Non-Reserved Tab View |
| Payments Due Tab View |
| Queries Tab View |
| Transactions |
| Overview |
| Detail Transaction Reports |
| Filtering Transaction Reports |
| Summary Transaction Reports |
| Receipts by Category |
| Working with Reservations |
| Overview |
| Starting a New Reservation |
| The New Reservation Dialog |
| The Select Customer Dialog |
| Possible Duplicate Customers Found |
| Day Passes |
| Linked and Group Reservations |
| Creating Linked Reservations |
| Group Reservation Special Handling |
| Changing the Customer of a Reservation |
| Hourly / Scheduled Reservations |
| Checking In |
| Checking Out |
| Transactions |
| Making Changes to a Reservation from the Rack |
| Overview |
| Changing the Reservation Dates |
| Changing Site Assignments |
| Changing the Customer |
| Canceling a Reservation |
| Confirming a Reservation |
| Guaranteeing a Reservation |
| Splitting Reservations |
| Managing Linked Reservations |
| Synchronizing Linked Reservations |
| The Reservation Details Dialog |
| Managing Guests |
| The Notes Dialog |
| The Find Reservation Dialog |
| Reservations by Date Made |
| Unassigned Reservations |
| Working with Customers |
| Overview |
| Adding Customers |
| Viewing and Editing Customer Information |
| The Find Customer Dialog |
| Merging Customers |
| Customers with Warning Flags |
| Deleting a Customer |
| Working with Transactions |
| Adding Transactions |
| How Transactions Work |
| Transaction Types |
| The Transactions Dialog |
| Using the Transactions Dialog |
| Auto-Rates |
| Entering Individual Transactions |
| Overview |
| Charge, Discount and Credit Transactions |
| Tax Transactions |
| Payment and Deposit Transactions |
| Refunds |
| Voiding Credit Card Transactions |
| Transferring Deposits and Payments |
| Grid-Entry Method |
| Printing Receipts |
| Receipt Types |
| Selecting Rates |
| Reservation Transactions |
| Customer Transactions |
| Unbound Transactions |
| Transaction History Dialog |
| Misc. Income and Expense Transactions |
| Monthly Billing |
| Other Reports |
| Overview |
| Report Dialog Controls |
| Housekeeping Report |
| Occupancy, Availability, Arrivals & Departures Reports |
| How-heard Report |
| Unfulfilled Reservations |
| Meter Reading Reports |
| Customer Mailing Labels, Envelopes and Other Forms |
| Customer and Reservation E-mail Lists |
| Reservation Receipts and Forms |
| Reservation Filtering Dialog |
| Import and Export Functions |
| Overview |
| Importing Customer, Reservation or Transaction Data |
| Exporting Reports and Data to Other Programs |
| Exporting Transactions to QuickBooks |
| Overview |
| Using the QuickBooks Export Function |
| Taxes Mapping for Auto-taxes |
| Transaction Categories Mapping |
| Receipt Payment Methods Mapping |
| Expense Payment Methods Mapping |
| Online Reservations |
| Overview |
| Reservation Friend (2-way integration) |
| Overview |
| Reservation Friend 2-way Setup |
| Overview & Check list |
| Conversion from 1-way integration |
| Data Fields |
| Reservation Friend Setup |
| Reservation Friend Setup - Operation |
| Reservation Friend Setup - Reservations |
| Reservation Friend Setup - Parsing |
| Site Data Fields |
| Amp Service Values Mapping |
| Unit Types Values Mapping |
| Adders Mapping |
| Discounts Mapping |
| Reservation Friend Setup - Availability |
| Reservation Friend Setup - Connection |
| Reservation Friend Setup - Diagnostics |
| Reservation Friend 2-way Operations |
| Overview |
| Initial Synchronization |
| Manual Mode |
| Automatic Mode |
| Online Reservation Handling |
| Viewing Recent Online Reservations |
| Possible Duplicate Customers Found |
| View Diagnostics Window |
| Send/Request Full Synchronization |
| Unlock All Sites |
| Error Handling |
| Alerts |
| Overview |
| Alert Dialog |
| Viewing & Processing Alerts |
| Alerts Options |
| Other Online Interfaces Setup |
| Overview |
| Setting Up for Export to Web |
| Setting Up for E-mail Requests |
| Data Fields Used |
| Online Connections - General Setup |
| Online Connections - Export to Web |
| Online Connections - E-mail Requests |
| Online Setup - Parsing Sets |
| Overview |
| Setup Parsing Sets Dialog |
| Edit Parsing Set Dialog |
| Save and Test Parsing Set |
| Edit Parsing Rule Dialog |
| Select a Data Field Dialog |
| Parsing Rules Technical Details |
| Parsing Set Example |
| Online Setup - Site Data Fields |
| Retrieving Online Reservations |
| Overview |
| Downloading Requests |
| Processing Requests |
| Online Request Details |
| Uploading Site Availability Data |
| Exporting to Web Vacancy Grids |
| Sample Javascript to Insert Form Values |
| Sample Web Reservation Form |
| Maintenance Functions |
| Overview |
| Back Up and Restore Database |
| Copying To a New Computer |
| Rename Database |
| Park Setup Functions |
| Overview |
| Parks Setup |
| Sites Setup |
| Add/Insert Multiple Sites |
| Edit Site Details |
| Taxes Setup |
| Rates Setup |
| Overview |
| Rates Setup Dialog |
| Rate Types |
| Edit Rate Definition Dialog |
| Auto-Rates Setup |
| Rate Setup Examples |
| Operator Setup |
| Access Levels Setup |
| Maps Setup |
| Overview |
| Maps Setup Dialog |
| Edit Map Dialog |
| Add/Edit Site Indicator Dialog |
| Add/Edit Hotspot Dialog |
| Schedules |
| Notice Messages, Confirmation Letter and Window Tag text |
| Setting up for Electric, Gas, and Water Meters |
| Pick Lists |
| Data Field Definitions |
| Program Options |
| Overview |
| Format Options |
| Function Options |
| Prompt Options |
| Reservation Options |
| Duplicate Customer Checking |
| Auto-Rates Options |
| Zip Codes |
| Monthlies Options |
| Database Options |
| Printing Options |
| Overview |
| Reports Settings |
| Receipts Settings |
| Credit Card Settings |
| Offsets Settings |
| Receipt Printer Direct to Port Settings |
| Receipt Printer USB/Driver Settings |
| Cash Drawer Setup |
| Credit Card Processing Setup |
| Credit Card Security Setup |
| Credit Card History / Security Cleanup |
| Remove a Customer's Credit Card Information |
| Online Setup |
| Overview |
| SMTP (Send mail) Setup |
| Confirmation E-mail Text & Options |
| Shift Report |
| Shift Change |
| New Database (clear all) |
| Purge Old Data |
| Raw Data Tables |
| Database Maintenance |
| Overview |
| Deposit Balance Adjustment |
| A/R Balance Adjustment |
| Report and repair Orphaned Transactions |
| Report and repair Orphaned Reservations |
| Report Conflicting Reservations |
| Report Unmatched Transfers |
| Repair <bad links> |
| Show the current database location |
| Move the database to Shared or Public Documents |
| Advanced Customizations |
| Overview |
| Tab Views Setup |
| Expressions |
| Overview |
| Expression Syntax |
| Expression Context |
| Expression Processing |
| Expression Creator Dialog |
| Expression Elements Dialog |
| Macros |
| Scripts |
| Function Reference |
| Function Types |
| Context (This...) |
| Conversion |
| Database |
| Database Modification |
| Date & Time |
| Financial |
| Flow |
| General & System |
| Inspection |
| Math |
| Settings |
| Text |
| User Interaction |
| User-defined Dialogs |
| FormatDateTime specifications |
| FormatInt and FormatFloat specifications |
| Color Schemes |
| Default Global Color Schemes |
| Queries |
| Overview |
| Queries Setup |
| Editing List Queries |
| Editing Query Columns |
| Sorting Hierarchies |
| Filter Conditions |
| Save & Test Query |
| Editing Cross-Table Queries |
| Cross-Table Axis/Groupings |
| Cross-Table Custom Groupings |
| Forms |
| Overview |
| Forms Setup |
| Editing Forms |
| Form Elements List |
| Editing Form Elements |
| Form Selection Dialog |
| Menus |
| Overview |
| Menus Setup |
| Editing Menus |
| Menu Items List |
| Editing Menu Items |
| Dialogs |
| Overview |
| Dialogs Setup |
| Editing Dialogs |
| Dialog Elements List |
| Editing Dialog Elements |
| Dialog Control ID Reference |
| Base Dialogs ID Reference |
| Customer Details |
| Reservation Details |
| Site Details |
| Park Setup |
| Edit Vendor |
| Edit Inventory Item |
| New Reservation / Assign or Change Site |
| Transactions (Unbound, Customer or Reservation) |
| Point of Sale Entry |
| Event Actions |
| Overview |
| Event Actions Setup |
| Editing Event Actions |
| Import Package |
| Network Functions |
| Overview |
| Setting up for a Network |
| Networking through the Internet |
| Setting up Multiple Connections |
| Changing the Master Computer |
| Network Setup Dialog |
| Connecting Progress Dialog |
| Other Network Functions |
| Net Client Diagnostics Dialog |
| Net Server Diagnostics Dialog |
| How Networking Works |
| Firewall Configuration |
| Firewall Basics |
| Windows Firewall |
| ZoneAlarm |
| McAfee |
| Norton |
| Point of Sale |
| Overview |
| P.O.S. Functions |
| Overview |
| Sales Entry -- Point of Sale Dialog |
| Sales Entry - Enter Item Price |
| Selecting a Reservation or Customer |
| Find Receipt |
| Find Inventory Item |
| Inventory Filter |
| Inventory Reports |
| Purchase Orders |
| Overview |
| Create Purchase Orders |
| Print Purchase Orders |
| Find / Print Purchase Orders |
| Purchase Order Filter |
| Purchase Orders Outstanding (Receiving) |
| Print Vendor Labels & Envelopes |
| Transaction (Sales) Reports |
| P.O.S. Setup |
| Overview |
| Hardware Selection |
| Pole Display Setup |
| Program Options - P.O.S. |
| Printing Options - P.O.S. Receipts |
| Printing Options - Purchase Orders |
| P.O.S. Data Fields |
| P.O.S. Access Levels |
| Inventory Setup |
| Overview |
| Inventory Classes & Transaction Categories |
| Vendors |
| Item Discounts |
| Overview |
| General Discounts Setup |
| Editing Discounts |
| Adding and Editing Inventory Items |
| Importing Inventory and Vendor Data |
| Filter inventory sales lookup |
| All Tips of the Day |
| Newsletters |
| Newsletter Index |
| Articles by Category |
| How to unsubscribe or change your subscription |
| Newsletter #1 (May 22, 2005) |
| Contents |
| What's New |
| Rate Setup Examples |
| Q & A |
| How long is the Notes field |
| Changing "Normal RV", etc to something else |
| Tech support on weekends |
| Occupancy and Availability reports incorrect |
| Tips & Techniques |
| How to keep duplicate credit card charges from being rejected |
| How to avoid duplicate credit card charges |
| How to quickly select dates for short-term stays |
| How to rearrange sites on the Rack |
| Miscellaneous |
| See your park from space! |
| Newsletter #2 (May 26, 2005) |
| Contents |
| What's New |
| Integrating the Vacancy Grid with your reservation form |
| Q & A |
| POS - Some items not showing up |
| Rates for holidays |
| Showing "Room" instead of "Site" |
| Ticket form missing the guest signature |
| Feedback |
| Reader Comments |
| Tips & Techniques |
| Showing underlines for hot-keys in XP |
| How to handle key deposits |
| What to do if Campground Master won't start |
| Attachments |
| Sample Javascript to insert form values (copy) |
| Newsletter #3 (June 2, 2005) |
| Contents |
| What's New |
| Web form example with parsing rules |
| Zip and Postal Code entry |
| Q & A |
| POS monthly sales report |
| Printing the Rack |
| Reports with the Rate Code |
| Will Rates changes affect all reservations? |
| Free stays show past due |
| Rates entry for 7th day free |
| Feedback |
| Reader Comments |
| Tips & Techniques |
| Getting clickable links in confirmation letters |
| Keeping a customer deposit or overpayment for future stays |
| Newsletter #4 (June 9, 2005) |
| Contents |
| What's New |
| Open the cash drawer automatically without printing |
| Feedback |
| Receipt printer running slow |
| Receipt printer not moving paper up far enough |
| SMTP E-mail error mesages |
| Correcting previous meter readings |
| Merchandise sales |
| Changing Additional Notes on the Ticket Form |
| Reader Comments |
| Tips & Techniques |
| Creating a list of customer's E-mails |
| Copying Campground Master to another computer |
| Newsletter #5 (June 20, 2005) |
| Contents |
| Feedback |
| Neworking issues, Norton Firewall |
| Q & A |
| Missing pages on a report |
| Back-dating transactions |
| Housekeeping report with names |
| Quickly printing window tags for all arrivals |
| Checking out multiple at once |
| Tips & Techniques |
| Changing Font Size for Reports |
| Newsletter #6 (June 30, 2005) |
| Contents |
| Q & A |
| Show Available not showing all sites |
| Showing the year on receipts |
| Negative totals for transactions |
| Preventing reservations on past dates |
| Changing synchronized to non-synchronized |
| Tips & Techniques |
| Canceling a reservation that's already checked in |
| Using a 'Fill' indicator on the map |
| Newsletter #7 (July 11, 2005) |
| Contents |
| Q & A |
| Entering laundy or other misc. receipts |
| Multiple groups on one site |
| Speeding up check-outs with transactions |
| Re-combining split reservations |
| Tips & Techniques |
| Printer Recommendations |
| Tips of the Day |
| Newsletter #8 (July 21, 2005) |
| Contents |
| Q & A |
| Hiding some sites from the Rack |
| Fixing a checked out reservation |
| Find and fix reservations with missing How-Heard info |
| Tips & Techniques |
| Creating split reservations on separate sites |
| Reporting the amount of taxable sales and tax collected |
| Newsletter #9 (Aug 1, 2005) |
| Contents |
| Q & A |
| Checking out early (without a refund) |
| Entering credit card information without a payment |
| Entering the credit card security code (CVV2 or CVC) |
| Tips & Techniques |
| Printing a report of reservations made each day |
| Making multiple dates unavailable at once |
| Newsletter #10 (Aug 11, 2005) |
| Contents |
| Q & A |
| Showing all transactions an operator made |
| Changing the colored weekend columns |
| Showing the unpaid status on Map indicators |
| Changing the default reservation type |
| Handling non-site rentals like storage |
| Tips & Techniques |
| Recovering from a corrupt or missing database |
| Newsletter #11 (Aug 22, 2005) |
| Contents |
| What's New |
| Q & A |
| Adding notes to the Ticket Form receipt |
| Adding E-mail and phone information to receipts |
| Showing longer names on the Rack |
| Allowing clerks to refund partial stays |
| Tips & Techniques |
| Increasing rates for next year |
| Newsletter #12 (Sept 10, 2005) |
| Contents |
| Q & A |
| Reporting annual receipts |
| Reporting the amount received for each site |
| Showing detailed transaction amounts for reports |
| Changing the Check-In and Check-Out Times |
| Adding printed memos to Auto-Rates |
| Auto-printing POS receipts only for credit card sales |
| Tips & Techniques |
| Using a network client offline for extended periods |
| Printing single labels on a Dymo label printer |
| Miscellaneous |
| Is your park Satellite Friendly? |
| Newsletter #13 (Sept 22, 2005) |
| Contents |
| Q & A |
| Hiding the site number on confirmations |
| Are credit card details secure? |
| Getting to transactions on a linked reservation |
| Selecting a Handicapped site for a reservation |
| Rig Size is not limiting the sites shown |
| Faster check-outs with a hot-key |
| Tips & Techniques |
| Showing all customers with a balance due |
| Limiting a workstation to Point of Sale use |
| Handling POS sales for items without bar codes |
| Miscellaneous |
| Computer Tech Support Services |
| Newsletter #14 (Oct 20, 2005) |
| Contents |
| What's New |
| Top 5 Networking Errors |
| Q & A |
| Reporting daily receipts |
| "Virtual Memory Too Low" message |
| Split reservation receipts, wrong site |
| Export to Web, fixing the Park name |
| Correcting a previous meter reading |
| Error when restoring from floppies |
| Tips & Techniques |
| Moving sites without splitting |
| Rates for monthly add-on charges |
| Finding cancelled reservations |
| Miscellaneous |
| Internet Explorer Auto-complete Security |
| Newsletter #15 (Oct 28, 2005) |
| Contents |
| What's New |
| Firewall Configuration for Networking |
| Q & A |
| Clerk Can Cancel a Completed Sale |
| Room Availability Based on Pets |
| Using Discount Fields for Other Things |
| Special One-time Discounts |
| Tips & Techniques |
| Getting a List of Advance Deposits |
| Listing Customers With Credits |
| Miscellaneous |
| Software for E-mailing to Your Customer List |
| Newsletter #16 (Nov 10, 2005) |
| Contents |
| What's New |
| Use a 3" receipt printer for small receipts |
| Q & A |
| Disabling the meter reading options |
| Automatic capitalization of names |
| Select a site by typing the site number |
| Backup files won't accept the date |
| Disabling the credit card information |
| Tips & Techniques |
| Mailing List for last season's campers |
| Canceling after Checked Out |
| Newsletter #17 (Nov 21, 2005) |
| Contents |
| Q & A |
| Reservation shows unpaid (red) on the Rack |
| Deleting the Demo |
| Entering "Paid Out" transactions |
| Rack is starting on an old date |
| Tips & Techniques |
| Carrying the Rack dates into New Reservation |
| How to set up a Map (a brief overview) |
| Using a Zip drive for backup |
| Miscellaneous |
| Web site services |
| Newsletter #18 (Dec 7, 2005) |
| Contents |
| Q & A |
| Switching linked masters on split reservations |
| Reporting POS sales separate from rentals |
| Avoiding tax on certain fees |
| Looking up customers by phone number |
| How to do an "on account" sale |
| Printing all customers by record ID |
| Tips & Techniques |
| Resolving "Workstation already in use" network errors |
| Blocking sites for many days at once |
| Newsletter #19 (Jan 2, 2006) |
| Contents |
| What's New |
| New Diner's Club / Mastercard rules |
| Q & A |
| Deleting Expense and Misc Income Transactions |
| Viewing manually entered credit card info |
| Changing rates for the new year |
| Charges don't stay in when doing a confirmation |
| Tips & Techniques |
| Report the number of reservations last year |
| Networking - How to set up a static IP address |
| Newsletter #20 (Jan 22, 2006) |
| Contents |
| Q & A |
| Why can't I select "Propane"? |
| How can I get it to remember by database? |
| Finding out when Monthlies are due to pay |
| Changing "Receipt #" on invoices |
| Sorting unassigned reservations by date made |
| Changing "My Park" on the web vacancy grid |
| Tips & Techniques |
| Handling different numbers of digits on meters |
| Newsletter #21 (Mar 11, 2006) |
| Contents |
| Q & A |
| Searching by Confirmation number |
| Changed field name but dialog label didn't change |
| Checking out a customer with a balance |
| Clearing a site due to early departure |
| Receipts with running totals |
| Tips & Techniques |
| Handling Gift Certificates |
| Handling special-case rates |
| Putting different text on confirmation letters |
| Miscellaneous |
| Networking through a dynamic internet IP address |
| Newsletter #22 (Apr 10, 2006) |
| Contents |
| What's New |
| Networking errors caused by WinSock problems |
| Q & A |
| Alphabetical listing of all customers |
| Pre-dating transactions and previous customer balances |
| Entering credit card payments without processing |
| Printing the credit card number on receipts |
| Entering payments of two different types |
| Changing the customers in group reservations |
| Tips & Techniques |
| Disabling the login prompt |
| Quicker credit card payments |
| Newsletter #23 (May 13, 2006) |
| Contents |
| What's New |
| Online Reservations and Norton |
| Q & A |
| The Save button is always greyed out |
| Reporting people with deposits due |
| Reporting all reservations for the season |
| "No Site" cells on the Rack |
| Cleaning up cancelled reservation charges |
| Checking out with a balance |
| Tips & Techniques |
| Avoiding $0 charges for add-on rates |
| Partial refunds to a credit card |
| Newsletter #24 (June 21, 2006) |
| Contents |
| Q & A |
| Advanced site selection in tab views |
| Getting rid of "No Site" for Waiting Lists |
| Installing a new printer |
| Deleting some sites from a group |
| Linked members staying different lengths of time |
| Tips & Techniques |
| Are you using right-click effectively? |
| Adding multiple sites as non-synchronized |
| Resolving customer balances not matching reservation balances |
| Newsletter #25 (Aug 1, 2006) |
| Contents |
| Q & A |
| Printing in Landscape Orientation |
| Sorting Waiting Lists by Date Added |
| Keeping Reservation Notes separate from Customer Notes |
| Seeing/adding auto-charges for all future reservations |
| Swapping sites when nothing is available |
| Tips & Techniques |
| Receipts by Category report adjustments |
| Restoring from an old backup on purpose |
| Adding a column to the Rack View |
| Adding fields to the Arrivals tab view |
| Newsletter #26 (Aug 27, 2006) |
| Contents |
| What's New |
| RV Park Reviews -- See what others think |
| Campground Master for Hand-helds |
| Synchronize your Time Zones |
| Beware of credit card company claims |
| Q & A |
| Showing more dates in the Rack |
| Printing a list of available sites |
| Miscellaneous refunds from the cash drawer |
| Owners can't be checked in |
| Tips & Techniques |
| Color-coding the Sites on the Rack |
| Forcing Reservation fields to be filled in |
| Showing a "Rules" prompt when making a reservation. |
| Showing Reservation Notes upon check-in |
| Newsletter #27 (Sep 25, 2006) |
| Contents |
| Q & A |
| Transaction Categories for Taxes |
| Reporting by Rate type |
| Getting back to the Transactions detail |
| Splitting a payment between payment methods |
| "Balance" report showing strange dates |
| Tips & Techniques |
| Using Purge to shrink the database |
| Keeping operators from closing the program |
| Inventory report with total cost/value |
| Adding right-click menu items for +1W and +1M |
| Adding new fields to the Customer Details dialog |
| Newsletter #28 (July 19, 2007) |
| Contents |
| What's New |
| Windows Vista Compatibility |
| Expression text parsing change in version 4.2 |
| Optimization for busy POS environments |
| Q & A |
| Viewing the full credit card number |
| Printing only some transactions |
| Re-using a CD-RW for backup |
| Removing unused receipt formats |
| Marking sites for special use |
| Printing labels in Last Name order |
| Getting a history report for a site |
| How to keep from entering Customer Transactions |
| How to find a reservation by phone number |
| Changing the access level for printing tab views |
| Tips & Techniques |
| Making use of sites when the annual leaser is away |
| Credit card "swiped" vs "non-swiped" fees |
| Automatic logout after 10 minutes |
| Adding check-date fields to dialogs |
| Adding custom pick-lists to dialogs |
| Removing information from receipts |
| Color coding special reservation types |
| Adding special reservation validations |
| Newsletter #29 (Feb 4, 2008) |
| Contents |
| What's New |
| The Newbie Club |
| Q & A |
| Cashing a customer's check |
| Recording a customer's credit card |
| Entering credit card security codes |
| Moving the database to public documents |
| Changing the First Night after check-in |
| Adding options like 50A to New Reservation |
| Deleting old Operators |
| Tips & Techniques |
| Making a new reservation that moves during the stay |
| Automatic logout after 10 minutes, revisited |
| Coloring the Rack dates for holidays |
| Newsletter #30 (Mar 24, 2008) |
| Contents |
| What's New |
| How good is your backup process? |
| Receipt Printer and Cash Drawer Setup |
| Q & A |
| Changing customer field names |
| Using the demo to train people |
| Some taxes missing on Discounts |
| Viewing checked-out reservations on the Rack |
| Adding first names to transaction reports |
| Misc. Income not on Shift Report |
| Receipt transactions overwriting the bottom text |
| Tips & Techniques |
| Showing Reservation Details before check-in |
| Opening an old backup for review |
| Forcing How-heard to be filled in |
| Adding a logo to your receipts |
| Newsletter #31 (May 24, 2008) |
| Contents |
| What's New |
| Version 4.3.3 released |
| Q & A |
| Retrieving credit card information |
| CVV code entry field missing |
| Changing the price of an item at check-out |
| Printing a report with readable text |
| Reporting the number of reservations made |
| Tracking E-mail confirmations sent |
| Reporting taxable sales |
| Selecting sites by rig length |
| Handling a returned (bounced) check |
| Changing access levels for Tab Views |
| Tips & Techniques |
| Getting an E-mail list of people checked in |
| Adding a custom "Thank You" message on receipts |
| Adding # of Nights to the On Site tab view |
| Changing a reservation's color if there's a note on it |
| Changing network "Master" computers |
| Solving network synchronization troubles |
| Newsletter #32 (June 24, 2008) |
| Contents |
| What's New |
| Version 4.3.5 released |
| Campground Master User's Forum |
| Newsletter #33 (July 9, 2008) |
| Contents |
| What's New |
| Friend Communications Enhancements On The Way |
| User's Forums Update |
| Q & A |
| Showing upcoming payments due |
| Handling seasonal campers |
| Using a touch-screen monitor |
| Disabling "Delete" for Reservations |
| Different color on the Rack for owners when here |
| Tips & Techniques |
| Showing Customer Details during check-in |
| Solving backup "temporary file" errors, XP |
| Newsletter #34 (July 27, 2008) |
| Contents |
| What's New |
| HTML Newsletter |
| User's Forums Update |
| Q & A |
| Reporting Receipts by Discount Used |
| Viewing the notes entered for Misc. transactions |
| Reporting reservations staying less than full month |
| Correcting processed credit card payments |
| Rates based on Rig Type |
| Rates based on starting day |
| Rates based on linked reservations |
| Setting up rates for 50A |
| Tips & Techniques |
| Networking optimization tips |
| Solving backup "temporary file" errors, Vista |
| Newsletter #35 (Sept 29, 2008) |
| Contents |
| What's New |
| Visit our redesigned web site |
| User's Forums Update |
| Friend Communications update |
| Q & A |
| Fixing lost transactions after a split |
| How to un-split a reservation |
| Rates for last-minute reservations |
| Adding charges when a reservation is made |
| Fixing an electric meter reading |
| Fixing transaction overlaps on receipts |
| Reporting average nights stayed |
| Tips & Techniques |
| Showing underlined letters for hot-keys |
| Newsletter #36 (Aug 22, 2009) |
| Contents |
| What's New |
| New version 4.3.8 |
| X-Charge update required |
| Friend Communications update |
| Capterra Reviews -- post your review of Campground Master |
| User's Forums Update |
| Q & A |
| Top Q&A's from past issues |
| Credit Cards shown after 4.3.8 update |
| Turning off the Reservation Linking |
| Reporting occupancy by # campers on site |
| Reporting by Rate |
| Entering old electric readings |
| Tips & Techniques |
| Fixing an incorrect Split |
| Handling reservations with a balance due |
| Newsletter #37 (Mar 27, 2010) |
| Contents |
| What's New |
| New version 5.0 |
| Friend Communications / (Leisure Interactive) update |
| Support updates -- Daylight Savings Time - or not! |
| Port Forwarding help |
| USB Cash Drawers and Pole Displays |
| Q & A |
| Top Q&A's from past issues (copy) |
| PCI Compliance |
| Avoiding accidental program closure |
| Different rates by rig size |
| Unlinking a reservation |
| Reporting rates & balances |
| Tips & Techniques |
| Tax rate changes (e.g. new HST tax) |
| Adding "Due Back By" on custom receipts |
| Importing a 2-up ticket form |
| Query customers excluded from E-mail |